1. Digital Products
Kitflix offers educational digital products such as online courses and tutorials.
All digital courses are delivered through the website: https://kitflix.com
After successful payment, users are provided access to the purchased course through their account on the website.
Since these products are delivered digitally, no physical shipping is required for digital courses.
2. Physical Products
Kitflix may also offer physical products such as electronics kits, development boards, or educational hardware.
If physical products are purchased:
• Orders will be processed after payment confirmation
• Products will be shipped through a courier or logistics partner
• Shipping timelines may vary depending on location and product availability
Shipping details and estimated delivery times will be provided during checkout whenever applicable.
3. Refund Policy (Digital Products)
Due to the digital nature of online courses, refunds are limited.
Refund requests may be considered under the following circumstances:
• Incorrect or duplicate payment
• Technical issues preventing access to purchased content
• Other exceptional circumstances evaluated on a case-by-case basis
Refund requests must be submitted within 7 days of purchase.
4. Returns and Refunds (Physical Products)
If physical products are sold on the website, the following conditions will apply:
• Returns may be accepted for defective or damaged products
• Return requests must be submitted within 7 days of delivery
• Returned items must be unused and in their original packaging
Refunds will be processed after the returned item is received and inspected.
5. Cancellation
For digital products, orders cannot be cancelled once access to the course has been granted.
For physical products, cancellation requests may be accepted before the product has been shipped.
6. Refund Processing
Approved refunds will be processed to the original payment method used during purchase.
Processing time may vary depending on the payment provider and bank policies.
7. Contact
If you have questions regarding shipping, returns, or refunds, you may contact:
AS Retail (Kitflix)
Website: https://kitflix.com
Email: amit@kitflix.com